Client Portal
Access Your Vicinity Portal
Submit and track support tickets, order equipment, view your devices and software, manage agreements, and more.
Powered by CloudRadial
Vicinity Client Portal
Your central hub for IT support tickets, device inventory, invoices, agreements, and your technology store — all in one place.
Open Portal
Meetings & Reports
Your IT Documents
Strategic Business Reviews, technology assessments, and planning documents from your Vicinity partnership.
Most Recent
2026 Strategic Business Review
Annual vCIO meeting covering your technology landscape, security posture, recommended initiatives, and IT roadmap.
View Document
Opens in this window
Environment Detail
Workstation Report
Updated September 2026
25 desktops & laptops, warranty status
Assigned user & device model detail
Environment Detail
Server Report
Updated September 2026
Hypervisors, virtual servers & backup
UPS / battery backup coverage
Environment Detail
Network Report
Updated September 2026
Firewall, switches & networked devices
Printer & MFP count
Environment Detail
M365 & User Report
Updated September 2026
Licenses, assignments & MFA status
AD/M365 active & inactive account review
Support
Get Help from Vicinity
Four ways to reach our team — for routine requests or urgent issues.
Contact Support
Available Monday–Friday 8 AM–6 PM for routine support, and 24/7/365 for urgent and critical incidents.
Phone
Email
Portal
Live Chat
Help Desk Chat icon on your desktop
Open Action Items
Current items requiring action or follow-up from your most recent SBR.
Enable Defender anti-phishing protections
Sept 2026
Resume paused backup for BBEDC-NPS1
Sept 2026
Scope & schedule tabletop security training
Before EOY 2026
Confirm decommission of legacy server & network gear
Oct 2026
Your Vicinity Team
Your Points of Contact
Reach out to your dedicated account team for strategic questions, planning, or anything outside of day-to-day support.